Inside Sales / Customer Service Representative Valley View

Future Opening: Inside Sales / Customer Service Representative

Full Time • Valley View
Benefits:
  • 401(k)
  • Competitive salary
  • Employee discounts
  • Paid time off
1-800-PLUMBER +AIR of Cleveland is a family owned local small business. We have the strength of a national brand, and each location is locally owned and operated.

We are focused on providing a high quality experience for our employees and our customers.

We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities in a fast paced, supportive work environment. 
Basic computer skills & critical thinking is required for this position.
1-800-Plumber +Air of Cleveland is a local, family owned company with the customer in focus for everything we do.

Requirements:

  • Have a courteous and pleasant demeanor
  • Ability to multitask and make quick decisions
  • Managing incoming calls and customer service inquiries
  • Identify customers’ issues (plumbing or HVAC) and booking the job accordingly.
  • Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call
  • Technician Scheduling & Dispatching
  • Handles Invoice Process
  • Perform clerical and mail processes
  • Be self-motivated & effective without micromanagement
  • Additional duties as directed by owners/manager
Other requirements:

  • Clean Background
  • Pass Drug Test
  • Reliable Transportation
  • Active Cell Phone
  • Valid Driver’s License
Compensation: $18.00 - $22.00 per hour




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Plumber Corporate.

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Why Work for Us?

OPPORTUNITY FOR ADVANCEMENT
PAID TRAINING
COMPETITIVE PAY
TEAM ORIENTED ENVIRNMENT
COMPETITIVE BENEFITS
FREE UNIFORMS
(FOR TECHNICIANS)
INDUSTRY LEADING TECHNOLOGY
HIGH CUSTOMER SATISFACTION