Customer Service Representative 2nd Shift
Location
Amarillo
Type
Full Time
- Health insurance
- Paid time off
- 401(k)
2nd Shift Customer Service Representative | Benefits + Career Growth
- Answer incoming customer calls professionally
- Gather customer information and book service appointments
- Help address customer questions and concerns
- Make outbound calls to schedule inspections and follow up with customers
- Coordinate with field technicians to schedule calls efficiently
- Develop and manage operational reports
- Communicate updates clearly with customers and team members
- Find creative solutions when unexpected issues arise
- Strong telephone and customer-service skills
- Clear written and verbal communication
- Strong critical-thinking and problem-solving abilities
- Comfortable using Microsoft Excel, Word, and email
- Organized, dependable, and attentive to details
- Able to work effectively as part of a team
- Calm and professional when helping customers with urgent needs
- Health insurance
- Dental and vision coverage
- Retirement plan
- Profit sharing
- Paid time off
- Paid sick and snow days
- Paid holidays
- Paid training and continued education
- Paid day off for your birthday
- Opportunities for advancement into future leadership roles
- Employee discounts on services
- Free Classic HomeGuard membership
- Supportive, family-oriented team environment
- Our employees must win
- Our customers must win
- Our company must win
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Plumber Corporate.
1-800-Plumber + Air & Electric of the Texas Panhandle
Who we are: The Mission, Vision, and Core Values of our team!
Our Team
Our Families
Our Community
When we hold to the values of our faith,
our families will be blessed and we will achieve excellence
in the service of our clients and team members!
Our belief to treat others right, do the right things and
follow what God has in store for us each day.
We are all a family; team members,
clients, and our community!
Going above and beyond what is expected to
meet and exceed our family, team members and clients’ needs.
Company Website: www.1800plumber.com
(if you already have a resume on Indeed)
